2 min readUpdated Oct 5, 2026automation, bots, logs
Bot Logs
Every LeadPattern bot run is logged step by step — use Bot Logs to see what a bot did, whether it completed, paused or errored, and troubleshoot missed replies.
Every time a bot runs, LeadPattern records it. The Bot Logs are your window into what actually happened — which steps ran, in what order, and how the run finished. When a customer didn't get the reply you expected, this is where you look first.
What a log shows
Each run is one log entry, and it captures the steps the bot took along the way:
- Which trigger started the run and for which contact.
- Each step the flow executed, in order.
- How the run finished.
How a run can finish
Completed
The flow ran to the end with no errors.
Stopped
The run paused — either at a delay or wait step, or while waiting for an interactive reply. It will resume when the delay elapses or the customer taps an option.
Errored
Something went wrong during a step. The log shows where it stopped so you can fix the node.
Troubleshooting with logs
1
Check that a run started
If there's no log for the contact, the trigger didn't fire — the bot may be inactive, or the event didn't match its trigger.
2
Find where it stopped
Read the steps in order. A run that's stopped is waiting on a delay or a reply, not broken.
3
Look for an error step
An errored run points at the node that failed — open that node in the builder and check its settings.
4
Confirm priority
If an interactive reply was in progress, remember that tap is handled first and can skip your
on_message bots for that message.
What's next
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