How to Manage Notifications
Stay on top of new WhatsApp messages and assignments in LeadPattern with in-app, browser and mobile notifications.
Notifications make sure no customer waits too long. LeadPattern can alert you to new messages and to conversations assigned to you — in the app, in your browser, and on mobile.
Where notifications appear
Tips
- Assignment alerts mean you're notified when a conversation becomes yours — a good reason to assign chats promptly.
- Each workspace notifies independently, so you only get alerts for the workspaces you're active in.
What's next
Assign a chatOwn conversations and get their alerts.Was this article helpful?
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How to Assign a Chat
Assign WhatsApp conversations to the right team member so every customer gets a clear owner in the LeadPattern shared inbox.
Understanding the Inbox
A tour of the LeadPattern Chats inbox — the conversation list, filters, the conversation panel, and how your whole team shares one WhatsApp number.
How to Reply to a Customer
Reply to WhatsApp conversations from the LeadPattern inbox — text, media and quick replies — and understand the 24-hour messaging window.
How to Search & Filter Conversations
Find any WhatsApp conversation in LeadPattern fast — search by name or number and filter by status, assignee, tag and custom fields.

