Understand WhatsApp Group Message Charges
How WhatsApp Groups are billed in LeadPattern — groups in your plan, extra groups, and Meta's per-participant charges.
Two separate things can cost money when you use WhatsApp Groups in LeadPattern:
- Groups on your plan — charged by LeadPattern.
- WhatsApp message charges — charged by Meta.
This article explains both, with worked examples.
1. Groups on your plan
Every plan includes a number of groups. You only pay when you need more.
| Plan | Groups included | Extra groups |
|---|---|---|
| Starter | 1 | ₹50 per group per month on a monthly plan, ₹600 per group per year on a yearly plan |
| Growth | 5 | ₹50 per group per month on a monthly plan, ₹600 per group per year on a yearly plan |
Extra groups are bought from Settings → Plan & Billing. On a monthly plan the first month is prorated to the days left and extra groups renew monthly with your plan; on a yearly plan they renew yearly.
If you drop below the number of groups you have, the newest groups become read-only until you buy more or delete one. In a read-only group your team cannot send anything (replies included), but members can still post on WhatsApp and you still see their messages. Nothing is deleted on WhatsApp.
Buying add-onsHow add-ons are purchased and renewed.2. WhatsApp message charges: billed per participant
A message to a group looks like one message, but Meta bills it per participant it is delivered to, not per group. Each person in the group counts as a separate recipient.
Your own business number is not counted.
Example: one marketing template
Assume a marketing template costs ₹0.99 per recipient and the group has 7 participants.
You send the template once:
- Meta delivers it to 7 participants.
- Each delivery is billed.
7 × ₹0.99 = ₹6.93 for that one send.
What happens when someone replies
When any participant sends a message in the group, a 24-hour customer service window opens for that group. While it is open you can reply with normal free-form messages (text, images, documents) without sending a template.
- The window is refreshed each time a participant writes.
- When it closes, the composer asks you to send a template, which is billed per participant again.
Putting it together
| Situation | What you pay |
|---|---|
| You send one marketing template to a group of 7 | 7 × Meta's marketing rate |
| A participant replies and you answer within 24 hours | No template charge |
| The window has closed and you send another template | 7 × the template's rate again |
| You send marketing templates daily to a full group | 7 × rate, every day |
Key points
- The group fee and message charges are separate. Included groups cost nothing extra.
- Message rates are set by Meta, not LeadPattern, and vary by template category and country.
- Template charges are counted per participant the message is delivered to.
- Replies inside the 24-hour window do not need a template.
- Message info on any message you sent shows how many participants it was sent to, delivered to and read by — the "delivered to" number is what a template was billed on.
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What Are WhatsApp Groups
Create invite-only WhatsApp groups from your business number and run them from the LeadPattern inbox — eligibility, limits and features.
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Extend your LeadPattern plan with add-ons like WhatsApp Calling and extra team seats — without switching to a different plan.
How to Assign a Chat
Assign WhatsApp conversations to the right team member so every customer gets a clear owner in the LeadPattern shared inbox.
How to Create a WhatsApp Group
Create a WhatsApp group from your business number in the LeadPattern inbox, on web or in the mobile app.

