2 min readUpdated Nov 13, 2026whatsapp-groups, inbox
How to Create a WhatsApp Group
Create a WhatsApp group from your business number in the LeadPattern inbox, on web or in the mobile app.
You create a WhatsApp group from the Chats page. The group is created from your workspace's WhatsApp business number and opens as a chat as soon as WhatsApp confirms it.
On the web app
1
Open Chats
Go to Chats in the sidebar.
2
Click New
Click the + button above the chat list and choose New Group.
3
Enter the details
- Group name — required, up to 128 characters.
- Group description — optional, up to 2048 characters. People see it before they join.
4
Create the group
Click Create Group. WhatsApp takes a moment to confirm; the new group chat then opens automatically.
In the mobile app
1
Tap New
On the Chats screen, tap New in the bottom bar and choose New Group.
2
Enter the details
Type the group name and, if you want, a description.
3
Tap Create Group
The group chat opens when WhatsApp confirms it.
What happens next
- The group is active straight away and is assigned to you.
- Nobody is in it yet — people join through the invite link.
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