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Enable Calling

Turn on WhatsApp Calling for your LeadPattern workspace once your plan add-on and Meta eligibility are in place.

2 min readUpdated Oct 5, 2026

Once your plan has the calling add-on and your number is eligible, you can switch WhatsApp Calling on for your workspace. After that, your team can make and receive calls from inside LeadPattern.

With calling enabled, the Calls screen shows your call logs, recordings and chat context.

Enable calling

1

Confirm the add-on is active

Make sure the calling add-on is on your plan under Billing.

2

Confirm your number is eligible

Your WhatsApp number must meet Meta's calling requirements.

3

Turn calling on

Enable calling for the workspace. The Calls area becomes available once it's on.

4

Place a test call

Call a teammate to confirm audio works both ways before using it with customers.

What's next

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