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Welcome to LeadPattern

LeadPattern is a shared WhatsApp inbox and CRM for teams. Here's what it does and how to get set up in a few steps.

2 min readUpdated Oct 5, 2026

LeadPattern turns your WhatsApp Business number into a shared team inbox with a CRM. Your whole team replies to customers from one place, you broadcast templates to segments, automate replies with bots, and keep every contact's history in one timeline.

The setup, in order

1

Create your account

Sign up and verify your identity. Create your LeadPattern account

2

Create a workspace

A workspace holds one WhatsApp number, its team and its data. Create your first workspace

3

Connect WhatsApp

Link your WhatsApp Business number through Meta. Connect WhatsApp

4

Add your team

Invite colleagues and give them roles. Add your team

5

Send your first message

Open the inbox and reply to a customer. Send your first message

Key ideas

Workspace

A workspace is one WhatsApp number plus its team, contacts and settings. A business can run several workspaces (for example Sales and Support).

Shared inbox

Everyone on the team sees the same conversations. Assign chats so each has a clear owner.

WhatsApp Business Platform

LeadPattern connects to WhatsApp through Meta's official Business Platform — so templates, limits and quality ratings all apply.

Ready? Start with Create your LeadPattern account

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