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WhatsApp Error 0: Authentication error

Unable to authenticate the app user.

1 min readUpdated Oct 5, 2026

What this means

Unable to authenticate the app user.

Why it happens

  • The access token is invalid, expired, or revoked.
  • App access has been blocked in settings.

How to resolve it

Obtain a new access token and verify the app hasn't been blocked from accessing the account.

Learn more

See Meta's official reference for WhatsApp error code 0.

Still stuck?

If the error persists after trying the steps above, note the exact error code (0) and reach out to support with the message details — the code tells us exactly what WhatsApp rejected.

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