WhatsApp Error 132015: Template is paused
The template has been paused due to declining quality.
What this means
The template has been paused due to declining quality.
Why it happens
- Poor recipient feedback or low-quality signals on the template.
How to resolve it
Improve the template content and wait for it to be re-evaluated, or wait for the pause to lift.
Learn more
See Meta's official reference for WhatsApp error code 132015.
Still stuck?
If the error persists after trying the steps above, note the exact error code (132015) and reach out to support with the message details — the code tells us exactly what WhatsApp rejected.
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WhatsApp Error 0: Authentication error
Unable to authenticate the app user.
WhatsApp Error 1: API unknown error
An invalid request was made, or there was a potential server-side issue.
WhatsApp Error 10: Permission denied
Permission has either not been granted or has been revoked.

