WhatsApp Error 1014: Media upload issue

What this means#

The media file failed technical or content-integrity checks during upload.

Why it happens#

• Unsupported file encoding.
• Corrupted file.
• Content failed integrity checks.

How to resolve it#

Convert the file to a supported format (e.g. JPG for images, MP4 for video, PDF for documents) and re-upload.

Learn more#

See Meta's official reference for WhatsApp error code 1014.

Still stuck?#

If the error persists after trying the steps above, note the exact error code (1014) and reach out to support with the message details — the code tells us exactly what WhatsApp rejected.