WhatsApp Error 2028: Incomplete e-commerce compliance details (India)

What this means#

Required e-commerce compliance information is missing for an Indian business account.

Why it happens#

• Compliance details not filled in for accounts operating in India.

How to resolve it#

Update the compliance information in WhatsApp Manager.

Learn more#

See Meta's official reference for WhatsApp error code 2028.

Still stuck?#

If the error persists after trying the steps above, note the exact error code (2028) and reach out to support with the message details — the code tells us exactly what WhatsApp rejected.