WhatsApp Error 2027: No products in catalog

What this means#

The shared product catalog contains no products.

Why it happens#

• The linked catalog is empty or not properly connected.

How to resolve it#

Check the linked catalog in Commerce Manager; submit a support ticket if the issue persists.

Learn more#

See Meta's official reference for WhatsApp error code 2027.

Still stuck?#

If the error persists after trying the steps above, note the exact error code (2027) and reach out to support with the message details — the code tells us exactly what WhatsApp rejected.