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WhatsApp Error 131042: Payment method issue

There is a problem with the WhatsApp Business Account's payment method.

1 min readUpdated Oct 5, 2026

What this means

There is a problem with the WhatsApp Business Account's payment method.

Why it happens

  • Outstanding balance.
  • Expired or declined payment method.

How to resolve it

Settle any outstanding dues or update the payment method; contact support if the issue persists.

Learn more

See Meta's official reference for WhatsApp error code 131042.

Still stuck?

If the error persists after trying the steps above, note the exact error code (131042) and reach out to support with the message details — the code tells us exactly what WhatsApp rejected.

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