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WhatsApp Error 130497: Country restriction

The account is restricted from messaging users in certain countries.

1 min readUpdated Oct 5, 2026

What this means

The account is restricted from messaging users in certain countries.

Why it happens

  • The recipient's country is excluded under the account's current messaging policy.

How to resolve it

Review WhatsApp's Business Messaging Policy for country-level restrictions.

Learn more

See Meta's official reference for WhatsApp error code 130497.

Still stuck?

If the error persists after trying the steps above, note the exact error code (130497) and reach out to support with the message details — the code tells us exactly what WhatsApp rejected.

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